The importance of customer responsibility in selling on online platforms

Discover the responsibility of customers when selling products on online platforms like Amazon. Learn about the importance of checking for authorization and adhering to platform rules for a successful online business.


With the growth of e-commerce and the increasing popularity of online marketplaces like Amazon, more and more businesses are looking to sell their products through these platforms. However, before doing so, it is crucial that customers take the time to check if they are allowed to sell the products they are interested in.

As a business, we have a responsibility to ensure that our products are original and we also have the responsibility to respect restrictions from our suppliers, but it is also the responsibility of the customer to check if they can sell the products they purchase from us. This includes ensuring that they have the necessary authorization or license to sell the products on a particular platform, as well as adhering to any rules and regulations set by the platform itself.

By taking this responsibility seriously, customers can protect both themselves and our business from potential issues or inventory which can’t be sold on the particular online platform. Of course, when we have a specific selling restriction from our supplier, we will mention it on our website and through communication.

In summary, it is important for customers to carefully research and understand the rules and regulations of the platforms they plan to sell on before making any purchases. By doing so, they can protect themselves and ensure the success of their online business. As a business, we will continue to do our part in providing high-quality products and supporting our customers in any way we can.

Please be aware that you can't return products to us that you aren't allowed to sell on a particular (online) platform. This isn't a valid reason for returning products to us.